Business Leader First, Artisan Second:

The Evolving Role of the CMO

Soho House New York – 29-35 9th Ave, NYC

Tuesday 31st July 2018 | 6:30-9:30PM

Register here

About the club

The Kite Club is a network of senior b2b marketing executives working within the world’s most innovative businesses. We collaborate on the issues our community are facing and bring practical insights and ideas to your challenges. Membership is free and by invitation only. [more]

Why attend

  • Gain insights and ideas from thought leaders in your field
  • Benchmark your own plans within a collaborative and confidential environment
  • Network with this exclusive group of senior b2b marketing executives 

The Discussion

Why Business Comes First, and Craft Comes Second

 

Last year Coca-Cola, arguably the most recognised brand in the world, restructured its marketing department, making its CMO redundant in favor of a Chief Revenue Officer. 

 

One-by-one we’ve seen large and small organisations following this trend, appointing roles such as Chief Customer Officers, Chief Revenue Officers, Chief Digital Officers and Chief Experience Officers.

 

What’s happening here? 

 

The answer is two-fold. As digitalisation hits maturity for most large enterprises, marketing enters a new era of AI, big data, tech-governed CX and highly granular visibility of metrics. Specifically, the coupling of revenue responsibility with an ever-lengthening customer experience cycle, means a huge expansion of the traditional marketing domain – forcing the CMO to become a business leader first, and an artisan second.

 

The role of the CMO has been in constant flux since its inception in the 1980s. But, what’s new in recent years is the increasing scope of subject areas that could, even should, fall under the marketing umbrella.

 

So, is this an indication of the growing importance of marketing in the organisation— or is it a threat?

 

But, we’ve also got our eye on a complementing trend: CMOs becoming CEOs. Indeed, Elisa Steele at Jive Software, Jay Farner at QuickenLoans, and Susan Lintonsmith at Quiznos have all made the leap — breaking from the tradition of promoting finance, sales and operations to the top role.

 

Harvard Business Review cites two ideal outcomes for CMOs. First, as the above examples show, CMOs could move up, taking on management of all growth-oriented functions as President or CEO.  Secondly, the CMO could retain the title, but take on increasing ownership over emerging areas of the customer life cycle, thus increasing their domain.

 

Forward-thinking marketing leaders will be orienting toward one of these two courses. But, how do you identify the right path? Where are top-performers drawing the line between the day-to-day mandates of the role and strategic initiatives? And, why are many CMOs in the tech sector specifically choosing to make CEO-alignment their top strategic initiative?

 

If this topic is on your radar, you need to join the Kite Club as we put these important questions to our independent keynote speaker and experienced panel of experts on Tuesday, 31 July.

Members Include:

VP and Country Manager at Basware

Global Marketing Director at Aptitude Software

European Marketing Director at Epicor

VP of Marketing at HPE

Marketing Director at Thomson Reuters

Marketing Director UK&I at Basware

Marketing Director at Behavox

Director of Marketing, Global Campaigns at Epicor

EMEA Marketing Director at Oracle NetSuite

SVP Sales, EMEA at CallidusCloud

VP of Marketing at MediaMath

VP Global Integrated Marketing at Genpact

VP of Marketing at Glassbox

VP, Marketing Operations at CUBE

CMO at CUBE

EMEA Marketing Director at Cybersource

Sr Director, EMEA Sales Strategy & Operations at Visa

Head of Proposition Marketing at Thomson Reuters

Head of Player Marketing International at IGT

And others…

When and where

 

6:30pm Networking Drinks

7:00pm Chaired Discussion

8:00pm Dinner

9:00pm Networking, Coffee & Desserts 

 

Location

Soho House New York

29-35 9th Ave

New York, NY

Register to Attend